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How We Protect Your Privacy

When you open an account at data newyorkmid, your personal and payment information stays secure.

Account verification onlyPayment security practicesYour data, your control
data newyorkmid How We Protect Your Privacy
PRIVACY SUPPORT CHANNELS

Contact Us About Your Data

Live Chat Reach our support team 24/7 through the chat widget inside your account lobby.
Email Support Send privacy requests to [email protected].
Account Settings Visit your profile menu to update your name, phone number or email directly.
SECURITY AND YOUR RIGHTS

How We Handle Privacy Commitments

Encryption in Transit

All data sent between your device and our servers uses industry-standard SSL encryption.

Access Your Data

You can download a copy of all personal information we hold about you.

Correction and Deletion

If your name, email or phone number is incorrect, you can fix it immediately in your account settings.

Cookie and Tracking

We use cookies to keep you logged in and remember your game preferences.

Data Retention Periods

Active account data is kept for as long as you play.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS partners), our bank for withdrawals, and fraud-detection services.

Frequently Asked Privacy Questions

Yes. Email [email protected] with your account email or live chat in the lobby. We'll send you a copy of your profile, transaction history, device logs and any communications we've stored. The file arrives within 5 business days.

No. We only share your data with payment partners (DANA, OVO, GoPay, QRIS) to process deposits, your bank to send withdrawals, and fraud services to protect your account. We never sell personal data to third parties or advertisers.

Your profile and login details are deleted immediately. Transaction records stay in our system for 7 years to comply with local banking law. We don't contact you after closure unless you request account reactivation.

Every promotional email includes an unsubscribe link at the bottom. Click it and you're removed from that list within 24 hours. You'll still receive security alerts and account statements if you have a live account.

Yes. Your bank account details are encrypted using SSL when transmitted and hashed when stored. Only authorized finance staff can see the masked version. Your bank itself processes the actual transfer.

No. Our cookies only track your activity inside the data newyorkmid lobby and game rooms. We don't place tracking pixels on external sites. Third-party analytics cookies help us count visits but don't identify you personally.

Most settings are in your account profile — update your email, phone or marketing preferences anytime. For data retention or cookie choices, contact [email protected] and we'll adjust them within 48 hours.